CTS 105: Measuring User Experience with Voyance

What’s new with Nyansa Voyance since Mobility Field Day 2? I take a look into Voyance in this new episode…

This episode is sponsored by Metageek

Sponsored by Metageek

Wi-Fi Analytics with Nyansa Voyance

I wanted to look back at what Nyansa has been doing with Voyance since Mobility Field Day 2. Nyansa has been around since 2013 and their focus has been on using network analytics to drive next steps with troubleshooting and trending Wi-Fi data.

To review Voyance, I was able to get access to a demo account. Within the product I grabbed many screenshots to share with you. The information presented is interesting and getting to root causes of various Wi-Fi issues is very helpful.

The Recommendation Engine is an interesting view to look at Wi-Fi issues.

The beta view of the Voyance recommendation engine.

Clicking on a specific issue drills into the issue with more detail.

Looking at more details from the recommendation engine.

A new addition to Voyance is the Service Desk view. This is for your help desk or service desk folks to view different clients and what issues they may be having.

The new service desk view

Nyansa added a global view to the dashboards. If there are multiple sites you have to manage you can overlay them on a map and have quick views into any potential problems. All looks good here.

A high level look at sites

Charts are a great way to represent data. This is viewing a specific AP.

Viewing graphical data in charts

Here’s an interesting look at client data rate vs the max negotiated rate.

Viewing client data rates

You can view exact details by hovering your mouse over the chart. Want to see it on a timeline? Click on the hovered area for more information.

View the details of the charts

Get a graphical look at how APs hear each other and whether you have co-channel interference.

A great way to view any co-channel interference

 

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About the Author
Rowell, CWNE #210, is a network engineer in Higher-Ed. He enjoys working with wireless networking technologies and loves to share and engage with the community. You can connect with him on Twitter, LinkedIn, and Facebook.

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