CTS 105: Measuring User Experience with Voyance

What’s new with Nyansa Voyance since Mobility Field Day 2? I take a look into Voyance in this new episode…

This episode is sponsored by Metageek

Sponsored by Metageek

Wi-Fi Analytics with Nyansa Voyance

I wanted to look back at what Nyansa has been doing with Voyance since Mobility Field Day 2. Nyansa has been around since 2013 and their focus has been on using network analytics to drive next steps with troubleshooting and trending Wi-Fi data.

To review Voyance, I was able to get access to a demo account. Within the product I grabbed many screenshots to share with you. The information presented is interesting and getting to root causes of various Wi-Fi issues is very helpful.

The Recommendation Engine is an interesting view to look at Wi-Fi issues.

The beta view of the Voyance recommendation engine.

Clicking on a specific issue drills into the issue with more detail.

Looking at more details from the recommendation engine.

A new addition to Voyance is the Service Desk view. This is for your help desk or service desk folks to view different clients and what issues they may be having.

The new service desk view

Nyansa added a global view to the dashboards. If there are multiple sites you have to manage you can overlay them on a map and have quick views into any potential problems. All looks good here.

A high level look at sites

Charts are a great way to represent data. This is viewing a specific AP.

Viewing graphical data in charts

Here’s an interesting look at client data rate vs the max negotiated rate.

Viewing client data rates

You can view exact details by hovering your mouse over the chart. Want to see it on a timeline? Click on the hovered area for more information.

View the details of the charts

Get a graphical look at how APs hear each other and whether you have co-channel interference.

A great way to view any co-channel interference


Links and Resources

CTS 088: Cape Networks At MFD2

We recap the presentation Cape Networks provided during Mobility Field Day 2. It aired live on July 26th, 2017.

This episode is sponsored by Metageek

Sponsored by Metageek

Cape Networks at MFD2

A company was born a little over 3 years ago. Their goal, to help network admins and MSPs to enable a great experience on their networks. But how exactly do you do that? They began creating a sensor that would be placed near the end users to collect metrics on the quality of the wireless network. That data would be analyzed in their cloud and presented in a simple user interface of red, yellow, and green lights.

All to answer a fundamental question: how good is my network?

The team hand humble beginnings, learning how to make hardware at scale. They moved to Silicon Valley to get funding for their idea and now they have their sensors across the globe.

It was really great to hear the story of how they began to growing to where they are now. They have really made a big achievement.

During Mobility Field Day 2, they announced new features to further enhance the capabilities of their wireless sensors. This includes:

  • Rolling packet capture
  • Splash Page Support

Listen to the episode for our recap of the presentation and watch the videos from Mobility Field Day 2 below.

The Cape Networks team photo

The internal board of a Cape Sensor

Links and Resources

CTS 087: AirCheck G2 w/ Netscout at MFD2

We recap Netscout presenting at Mobility Field Day 2 (MFD2) which aired live on July 26th, 2017. 

This episode is sponsored by Metageek

Sponsored by Metageek

Netscout At Mobility Field Day 2

Netscout has a number of network and application tools but for Mobility Field Day 2 (MFD2) they brought out the AirCheck G2 and Link-Live. The greatest feature of the AirCheck G2 is not needing an expert to use it. You might not be able to have an expert on-site and a task will need to be delegated to a field technician, or a non-technical person. That’s where the AirCheck G2 comes in handy.

Chris Hinsz, Senior Product Manager, presented in front of the delegates.

In this episode, we talk about some of the features that stuck out to us on this presentation:

  • Auto Test
  • Network connection tests
  • Channel Utilization
  • Profiles
  • And others

The AirCheck G2 gives you a lot of information from the start. You can see how many APs are contending on the same channel. In that same window you’ll be able to check for 802.11 and non-802.11 channel utilization.

The Profiles feature allows you to create different settings based on the tests and environments you’ll be using the Netscout AirCheck G2. Profiles make it efficient for you to perform your work. You won’t need to spend time configuring the AirCheck G2 for the wireless network. An example is having to install 802.1X certificates. This can be configured ahead of time using the AirCheck G2 Manager.

What do you do after the tests have been performed? How do you keep record of them? This is when Chris gave us a look at Link-Live. A cloud service that stores all your tests from various Netscout devices. Right away I saw this as a useful tool when working with many different field technicians. A test can be uploaded to Link-Live so other people can see the results. It’s an easy way to collaborate with other team members and get work done efficiently.

Check out the recorded videos from Mobility Field Day 2 and let me know what you think about Netscout below in the comments.

Links and Resources